WPMU DEV Support System 2.1.9.4
WPMU DEV Support System 2.1.9.4
SUPPORT SYSTEM Set your network apart with fast reliable support. Give users a place to browse help topics, or to contact you directly and receive responses right from the dashboard. Support System takes your service from good to GREAT by adding a support ticket system complete with FAQ. Quickly set up a full-featured FAQ and reliable ticketing system for your […]
SUPPORT SYSTEM
Set your network apart with fast reliable support. Give users a place to browse help topics, or to contact you directly and receive responses right from the dashboard.
Support System takes your service from good to GREAT by adding a support ticket system complete with FAQ.
Quickly set up a full-featured FAQ and reliable ticketing system for your users. Bring the foundations of incredible support to your site or network.
Loads of Features for Top-tier Support
Support System is packed with everything you need to provide VIP service to your users.
- Easy-to-use interface for viewing and answering tickets
- Email notifications when new tickets arrive
- Assign tickets to specific team members/staff
- Fully functional editor lets you include styles and images in your responses
- Users get a handy built-in Dashboard menu that allows them to view, create and submit tickets
- Tickets status tracking
- Create an FAQ area where users can find and vote on existing answers
- Embed media (like helpful videos) in your FAQs
- Fully integrates with Pro Sites so you can make support a premium feature
- Powerful Multisite integration
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